Terms & Conditions

Last Updated: August 2026

Introduction

Welcome to Suparnova. These Terms & Conditions govern your use of our website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these terms. Suparnova operates as an online store based in Lahore, Pakistan.

Products & Pricing

We make every effort to display accurate product information, images, and pricing. However, colors and details may vary slightly due to screen settings. Prices are listed in PKR and are subject to change without prior notice. We reserve the right to limit quantities or refuse orders at our discretion.

Orders

Once an order is placed, you will receive a confirmation via email, SMS, or WhatsApp. We reserve the right to cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity. In such cases, a full refund will be issued if payment was already made.

Payment

We accept the following payment methods: [Cash on Delivery / Bank Transfer / Card Payment — apne actual methods likho]. All payments must be completed as per the instructions provided at checkout.

Shipping & Delivery

Delivery timelines and charges are outlined in our Shipping Policy. Suparnova is not responsible for delays caused by courier partners, weather conditions, or circumstances beyond our control.

Returns & Refunds

Our return and refund process is outlined in our Return & Refund Policy. Please review it before making a purchase.

Limitation of Liability

Suparnova is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our liability is limited to the value of the product purchased.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.